Feedback from service users

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We love to get feedback from people we have worked with.  This helps us to continually improve the services that we provide.  Some examples of feedback we have received are below. 

Mother of girl age 7

"For several years we have been aware that our daughter has a speech impediment.  We have been aware that this has impacted her self confidence and caused her frustration when people have not understood what she has to say.  I arranged an assessment with Christine.  She visited our daughter at school and spent time with her on a 1:1 basis to complete the assessment.  Christine made this time fun and our daughter came away feeling that this was a positive experience.  Christine understood our daughter's sensitivity around her speech and the session helped her gain confidence." 

Mother of boy age 10

"We found Christine to be very good at engaging with our son and making him feel relaxed before starting the speech therapy. She was very organised with her resources which were plentiful and all of good quality. She also had loads of fun ideas for us practising at home together between sessions. Our son made good progress with his speech from his few sessions with Christine."

Mother of girl age 4

"Thank you so much for your assessment of [name] and the report you have sent us.  We have all found it so helpful and feel a lot more confident about offering her the support and encouragement she needs."

Mother of boy age 2.5

"Thank you so much for your assessment and report! I can’t quite express enough how helpful, caring, timely and just amazing you have been from the very start. You were so fantastic with [name] he didn’t want you to go!"